Accessibility Statement

At Ophelia’s Soapery, we believe everyone deserves access to gentle, handcrafted products — and that includes a website experience that is welcoming, usable, and accessible for all visitors. We are committed to providing an online shop that aligns with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible, and we continually work to improve our website’s usability for people of all abilities.

 

Our Commitment

We are taking active steps to make our website easier to navigate and understand, including:

  • Providing text alternatives for meaningful images and media
  • Maintaining clear heading structure, labels, and descriptive link text
  • Supporting keyboard navigation and visible focus indicators
  • Avoiding content that flashes or may cause discomfort
  • Using colors and fonts with legible contrast
  • Ensuring forms, buttons, and interactive elements are properly accessible
  • Testing our site with accessibility tools and assistive technology

Accessibility is an ongoing effort. As we add new products and features, we review and update our website to improve the shopping experience for everyone.

If You Need Assistance

If you ever experience difficulty using any part of our website, please let us know — we are here to help. We will gladly provide product information, place orders, or assist with navigation.

📩 Email: opheliassoapery@gmail.com

(You may also reach out through our Contact Page.)

We will respond as quickly as possible — typically within 1–2 business days.

Feedback Welcome

Your input helps us do better. If you have suggestions on how we can improve accessibility, or if you encounter any barriers, we would love to hear from you. Every message helps us continue growing into a more accessible and inclusive space.

Thank you for visiting Ophelia’s Soapery and supporting handmade, small-batch craftsmanship. We appreciate you, and we’re dedicated to making your experience smooth, enjoyable, and accessible.